Privacy Policy

1. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name and contact information (email, phone number, shipping address)
• Payment information (processed securely through PayPal)
• Account credentials (username, password)
• Professional information (for artist verification)
• Order history and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Send marketing communications (with your consent)
• Verify artist credentials for wholesale pricing
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Payment processors (PayPal), shipping carriers (USPS, FedEx, UPS via Shippo), email service providers
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Cookies help us:

• Remember your preferences and shopping cart
• Understand how you use our website
• Provide personalized content
• Analyze website traffic and performance

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security assessments and updates
• Payment information processed through PCI-compliant providers
• Bot protection via Cloudflare Turnstile

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Restriction: Request restriction of processing

To exercise these rights, please contact us at 1.888.823.8848 or through our contact form.

7. Guest Checkout

If you check out as a guest, we collect only the information necessary to process your order. Your cart data is stored locally in your browser and is not transmitted to our servers until checkout. Guest order information is retained for customer service and legal compliance purposes.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Order information is retained for 7 years for tax and legal purposes. Account information is retained until you request deletion.

11. International Users

Our services are based in the United States. If you access our website from outside the US, your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

TAE'TU, LLC
Phone: 1.888.823.8848
Email: Through our Contact Form
Social: #taetu4u

14. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell personal information.